When should I call 000? There is an emergency For example: - any situation where life or injury is threatened
- motor vehicle accident where people are injured
- air, rail or water accident
- any event which might cause danger to people or property
- explosion or bomb incident/threat
- a disturbance or breach of the peace, for example a domestic violence incident or anti-social behaviour.
- any suspected offence in progress, being witnessed or just committed
What happens when I call 000? - Your call is first answered by Telstra, who will ask "Emergency. Which service do you require - Fire, Police or Ambulance?"
- Respond with the service/location you need (if you are using a mobile telephone you will be asked for the city and state you are in).
- Your call will then be connected to the emergency service you need.
- Requests for Police will be connected to the Police Communications Branch.
- A computer aided dispatch system for directing patrol attendance is used to manage and distribute calls, on a priority basis, to the next available operator.
How much does it cost? Calls to this number are free. Who am I talking to? The Police Communications Branch. |
